SUBSCRIPTION & GLITCH

How to manage your subscriptions and report a glitch.

Subscription: How do I check my subscription status?

FitFit offers in-app subscriptions that will charge to your selected Apple App Store payment method...

Subscription: How do I change my subscription plan?

Follow the steps below to change your subscription: Go to your App Store and tap on your Apple ID...

Subscription: Can I get a refund?

As per our Billing Terms, we do not offer refunds for any unused subscription periods, accidental...

Subscription: Can I pause/cancel my subscription?

We're sorry that you chose to leave :( We'd really appreciate it if you can let us know what we did...

Subscription: My payment has failed. What should I do?

Failed payments can be caused by a number of different reasons. Always ensure that: - The card...

Glitch: I found a glitch in the app - how do I report it?

Thanks for catching the bug for us! Let us know via any of these methods: - in-app: Go to My...