MY ACCOUNT

All sign-up, sign-in and your account/profile related matters.

Sign-up: Do I have to sign-up for an account to use FitFit?

You'll need to sign up for an account, either with your Facebook account or your email address, in...

Sign-up: It says "Account exists" but I don't remember signing up with the same email/FB account.

If you are signing up using email and see the "Account exists" dialog, click on Forget Password to...

Sign-in: I forgot my password.

If you signed up using email: Click on "Forget Password" and we will send you a new password via...

My Profile: How do I update my profile bio and fitness setting?

My Progress: What is on My Progress?

We keep track of all your training within FitFit app here, which includes both My Training and...

Data & Privacy: What do you collect from me?

Your privacy is important to us, and we’re committed to providing transparency about how the...

Sign-up: I signed up with email but did not receive my verification code.

If you did not receive your verification code, click on "Resend Code" after 2 minutes and we will...

Sign-in: I can't login to my account despite multiple attempts.

If you signed up using email: Click on "Forget Password" and we will send you a new password via...

My Profile: What is on My Profile?

Your personal details and fitness setting can be found on My Profile tab, where you are able to...

My Profile: Will my training plan be reset if I update my profile bio and/or fitness setting?

Your training plan will not be affected if you update your name, height or weight data. However...

My Progress: How do I update/delete my weight?

To add your weight data, click on "Update Weight" > select the date and input your weight > click...

Data & Privacy: How do I delete my account and my personal data?

FitFit provides the option for our users to delete their accounts. Contact us at help@fitfitapp.co...