BILLING TERMS

These Billing Terms are updated on March 9th, 2020.


General

  1. We, Fit Fit Global Sdn Bhd, offer subscription-based services to the content within the FITFIT App.

  2. All purchases are subject to our Terms of Service.

  3. Subscriptions can be purchased externally through Apple App Store or Google Play Store via In-App Purchase/In-App Subscription.

  4. The subscription fee will apply regardless of how much or how often You access or use Your subscription.

  5. Different subscription plans may be offered depending on Your location or place of purchase.

 
In-App Purchase/In-App Subscription

 

  1. These include a purchase made via an external App Store, such as the Apple App Store or Google Play Store, or another similar App Store.

  2. An In-App Purchase is purchased from and billed by the respective App Store, not by Us.

  3. You agree that:

    • An In-App Purchase is subject to the terms, conditions and other licensing arrangements specified by that App Store provider;

    • In-App Purchases are processed securely via the payment gateway used by the relevant App Store provider; and

    • You must take up with the App Store provider directly any payment-related issues You experience with an In-App Purchase or return requests.

 
Payment

 

  1. Subject to any free trial period, payment must be made at the time of purchase and before You have access to Your subscription.

  2. Subscriptions to the FITFIT App will be auto-renewed on the first day of Your next billing period.

  3. We reserve the right to vary the fees billed for Your subscription-based Products from time to time, but only for the next and subsequent billing periods.

    • In that event, We will give You notice of the variation at least 14 days before it will come into effect; and

    • If you do not cancel Your subscription within 14 days of the notice of the variation, You will be deemed to have accepted the variation.

 
Free Trials

  1. Your FITFIT subscription may start with a free trial for a fixed period as specified at the time of sign up.

  2. Free trials are only available to new FITFIT users, and are at the sole discretion of FITFIT, and if you attempt to sign up for an additional free trial You will be immediately charged with the standard subscription price.

  3. We reserve the right to revoke Your free trial at any time.

  4. Unless You cancel before the end of the trial period, Your free trial will automatically roll over to a paid subscription.

  5. Any unused portion of Your free trial period will be forfeited upon purchase of a subscription.

 

Promotions

  1. We may offer special promotions, trials, discounts, offers or coupons from time to time directly through FITFIT or through third parties, subject to and on its terms and conditions separate to those of FITFIT. It is Your responsibility to read and understand those terms and conditions.

  2. Any trial offers or subscriptions will automatically rollover to a paid subscription unless cancelled at the end of the promotional period, or unless otherwise stated.

 
Cancellation

  1. You may cancel Your subscription at any time.

  2. Unless You cancel at least 24 hours before the start of Your next billing period, you will be charged for the next billing period.

  3. After cancellation, You will continue to have access to the FITFIT App for the remainder of Your billing period.

  4. To cancel your subscription, You must disable the ‘auto-renew function’ / cancel your subscription in your device settings, or through the relevant App Store.

  5. If We take action to collect any unpaid subscription fees from You, You will pay all costs (on a full indemnity basis) incurred in doing so.

  6. We do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.

  7. If you are dissatisfied for any reason, please contact our Support Team at help@fitfitapp.co

  8. Further information about cancellation is available at:

 

Interpretation


Billing Terms means these billing terms and conditions outlined herein including any additions or variations to these billing terms and conditions made by Us;


Products means any item including, goods, services, digital products, downloads, resource material, online content, and other similar content sold by Us to a customer or subscriber.


Terms of Service refers to and includes Our Privacy Policy and Terms of Use which can be viewed at https://www.fitfitapp.co/terms-of-use, including any additions or variations to these policies and terms made by Us;


We or Our or Us refers to the Fit Fit Global Sdn Bhd (202001006869 (1363189-V));


You or Your refers to you, the customer or subscriber.